Furniture rental is a smart business solution. It’s convenient and frees up capital for more important expenditures than cafe chairs and standing desks. If you’ve ever attempted to purchase furniture for an office full of people, you know that there is a lot of effort involved in the process.
Selection, design, space planning, delivery, assembly — these things take time and a lot can go wrong, particularly when working with multiple vendors for each task. So while evaluating a furniture rental provider, you need to ensure that they are equipped to manage a project of this scale and are really capable of offering a complete solution.
Evaluating A Furniture Rental Provider
1. Do they offer furniture or a furniture solution?
There are office furniture rental providers who merely ship furniture to you, and let you worry about all else, and there are those who could also offer a turnkey solution that simplifies all aspects of the process. While it won’t matter which of the two you pick if all you need is a conference table and six chairs for your boardroom, it certainly will if you’re looking to move the entire office. CasaOne manages the entire process, from estimating your needs to planning your space and installing the furniture as per your needs.
2. What clients has the furniture rental provider worked with?
Turning a space into a work environment requires several skill sets. Interior designers, delivery crew, project managers, customer service. You are unlikely to know whether the provider you are evaluating can handle the work unless you focus on what they’ve done for other clients. Ask for a client list and testimonials. The larger the brands they’ve worked with (see our client list), the more likely that they can handle the workload. Also take a look at their Yelp page for reviews. Is there one at all? Do the reviews appear genuine?
3. Can the provider satisfy the diverse furniture needs of an entire office?
One reason furniture is such a hassle for large companies is that there is no single provider of furniture for the entire office. You can’t buy a conference table from the same vendor that stocks lounge furniture. Furniture rental companies with a small vendor base will face the very same problem. Always find out if they can hook you up with all that you need. CasaOne has built strong relationships with several vendors to become a one-stop shop for office furniture, and conducts quality checks to ensure high quality of each item.
4. Who does your delivery and assembly?
Delivery and assembly are crucial to getting it all done in time. And you’ll need a bit of flexibility here, particularly if your move is staggered. Furniture rental providers without their own crew, however, will not be able to offer the same level of flexibility as those who do. So evaluate the level of flexibility you need with delivery.
5. Does the provider have a process in place for the entire set-up?
Setting up an office is a logistical nightmare. Ask just about anyone who has taken on the responsibility of moving a few hundred people over two or three months. A good furniture rental provider will be able to establish timelines within a process document before you get started. This will be a good indication of their ability to manage your move.
6. Does the provider offer a rent-to-buy option?
Renting furniture is good for a lot of reasons, particularly for growing companies. And once things have stabilized and your employees are in love with the furniture, you may want to buy it. For this reason, you may be interested in a rent-to-buy option. Check if your provider offers this.
The cost of turning a unit into a workspace can be significant for a business. From brokerage to interiors, the expenses are numerous. A delayed move will only add to it, as you would be paying the rent for an office that’s still unusable. So be sure to do a thorough evaluation while picking a provider; a few uncomfortable questions may end up saving you thousands of dollars.
At CasaOne, we have worked with several well-known brands, such as Facebook and Alibaba, and delivered furniture for tens of thousands of square feet as part of a single project. Over time, we’ve refined our project delivery capabilities, delivering a complete furniture rental solution that comprises sourcing of the right furniture, space planning (with a 3D walkthrough), white-glove delivery and installation. Learn more about our turnkey furniture rental solution.