Enjoy free ground shipping with FedEx/UPS throughout the continental US. A delivery signature is not required for ground shipments The carrier will leave the package in the normal delivery place for your address.
If you are purchasing multiple items from different vendors, your order will ship from different warehouses and may ship on different dates. We will email you all the tracking links associated with your shipment once the item ships from the warehouse.
*If your order contains multiple ground shipments, then the items may ship with a Freight carrier based on the number of items and weight.
You can track your order on the order details page.
This returns policy holds good for all products by the brand SUNPAN.
- Items are non-returnable.
- Damages and defects must be reported within 14 days of item receipt.
You can request to cancel your order free of charge within the first 24 hours after your order was submitted. Contact Customer Support within 24 hours by emailing email@example.com
You can cancel your order after 24 hours, but fees will be applicable as listed below:
- If your shipment can still be reversed, your order can be canceled but will be subject to a return shipping and restocking fee of 20% of the price of your item.
- If the shipment can no longer be reversed, you will need to refuse the delivery and you will be responsible for all return shipping charges.
Once you've submitted your cancelation request, CasaOne will work with the shipping carrier and vendor to cancel your order. You will be notified of the applicable fees as soon as the information is available.
In case your order has already arrived, the cancelation will be treated as a standard return. Please see our Return Policy for details.
- Solid Mango Wood
- Raw Mango Wood
- Black Iron