La Jolla Geometric Rectangular 9x12 Rug Ivory & Gray

This returns policy holds good for all products by the brand Unique Loom.

• Merchandise may and must be (if the return was authorized) returned within 30 days of item receipt.
• Return shipping labels will be provided by CasaOne, return shipping costs will be deducted from the refund amount. An additional restocking fee of 20% will also be deducted
• Refund amount will be issued once the returned merchandise is inspected and in good and unused condition.
• Damages and defects must be reported within 7 days of item receipt.

You can request to cancel your order free of charge within the first 24 hours after your order was submitted. Contact Customer Support within 24 hours by emailing support@casaone.com

You can cancel your order after 24 hours, but fees will be applicable as listed below:

• If your shipment can still be reversed, your order can be canceled but will be subject to a return shipping and restocking fee of 20% of the price of your item.
• If the shipment can no longer be reversed, you will need to refuse the delivery and you will be responsible for all return shipping charges.

Once you've submitted your cancelation request, CasaOne will work with the shipping carrier and vendor to cancel your order. You will be notified of the applicable fees as soon as the information is available.

In case your order has already arrived, the cancelation will be treated as a standard return. Please see our Return Policy for details.