This product will be shipped with a freight carrier. A delivery signature is required for freight shipments and you will need to be present during your delivery time window. For residential deliveries, the freight carrier will contact you to schedule a delivery date.
If you are purchasing multiple items from different manufacturers, your order will ship from different warehouses and may ship on different days. We will email you all the tracking links associated with your shipment. Upon delivery, if you notice any damage to the box/item you MUST note this on the delivery receipt.
1-2 weeks. The shipping carrier will reach out a few days prior to schedule your delivery.
You can track your order on the order details page.
This returns policy holds good for all products by the brand Olliix.com.
- Merchandise may and must be (if the return was authorized) returned within 30 days of item ship date.
- Return shipping labels will be provided by CasaOne, return shipping costs will be deducted from the refund amount. An additional restocking fee of 25% will also be deducted
- Refund amount will be issued once the returned merchandise is inspected and in good and unused condition.
- Damages and defects must be reported within 14 days of item receipt.
You can request to cancel your order free of charge within the first 24 hours after your order was submitted. Contact Customer Support within 24 hours by emailing firstname.lastname@example.org
You can cancel your order after 24 hours, but fees will be applicable as listed below:
- If your shipment can still be reversed, your order can be canceled but will be subject to a return shipping and restocking fee of 20% of the price of your item.
- If the shipment can no longer be reversed, you will need to refuse the delivery and you will be responsible for all return shipping charges.
Once you've submitted your cancelation request, CasaOne will work with the shipping carrier and vendor to cancel your order. You will be notified of the applicable fees as soon as the information is available.
In case your order has already arrived, the cancelation will be treated as a standard return. Please see our Return Policy for details.
Friends Forever cat and dog backpack carrier can carry in front of body and the little opening on the side is nice to reach pets when they are nervous. The small dog carrier comes with wide opening packet in the front to store essential pet supplies and the latch hook inside prevent pets jump out accidently. The clear window of cat carrier allows them to watch the world closely when travel. This cat backpack carrier has well ventilated design for optimal airflow, multi-entry for easy access, mesh window for more airflow and visibility.
- This travel backpack comes with 2 ventilation mesh windows on both sides ensure your pet get plenty of fresh air. Also added a front pocket to store essential pet supplies.
- A clear window in front of pet carrier let your cat and dog watches the world closely when travel. Removable cozy mat for easier cleaning and let your pet feel comfortable inside.
- An opening side entrance of this dog backpack let them head out. It's easy to reach when pet is nervous. Leash attachment provides extra security prevent escape.
- The back and shoulder straps of dog backpack with extra thick padding can absorb sweat and relieve the pressure to make you feel more comfortable during long trips.
- This small cat and dog backpack carrier dimension is 13Óx10.25Óx15.5Ó and holds dogs and cats up to 25lb.
Product Details :
- 1 Backpack:13"W x 9.8"L x 15"H