Terms and Conditions
Effective as of March 3, 2021
II. ELECTRONIC COMMUNICATIONS
By visiting the Site and/or communicating with us by email or by chat via the Site, You are communicating with us electronically and agreeing that we may communicate with You electronically. You agree that all such electronic communications (including all notices, disclosures, warranties, and agreements) satisfy any legal requirement that such communication be “in writing.” We may also communicate with You via telephone or text.
III. YOU MUST BE OVER THE AGE OF 18 TO USE THE SITE AND TO RENT/FINANCE FURNITURE OR ELECTRONICS/APPLIANCES
You may not use the Site unless You are over the age of 18. If You Rent/Purchase Furniture or Electronics / Appliances via the Site on behalf of another person or organization, then by doing so You represent and warrant to us that You have the right and authority to do so and to bind that other person or organization to these Terms.
IV. CONTENT & INTELLECTUAL PROPERTY
You may not copy or use any of the Content or Intellectual Property of or on the Site without our prior written authorization. “Content” means all of the visual, audio-visual, and written information displayed on the Site, including all graphics, photographs, drawings, designs, iconography, animation, videos, and writing (collectively, “Content”). All Content on the Site is the property of C1 and/or third parties with whom C1 has a relationship, and all Content may be protected by one or more applicable intellectual property laws, including without limitation copyright, right of publicity, trademark laws. All trademarks, service marks, trade names, trade dress, and other branding devices (collectively, “Marks”) that appear on the Site and/or C1 and/or Electronics/Appliances (collectively the “C1 Marks”) are the exclusive property of C1 and are protected by applicable intellectual property laws.
V. LIMITED LICENSE AND SITE ACCESS
You are allowed to use the Site only for Your lawful personal use or if authorized on behalf of a third party. You may not use the Site to do or to facilitate any of the following : (1) Copy, imitate, mirror, distribute, publish, download, publicly display, publicly perform, post or transmit any of the Content in any manner or format, and through any means now known or later developed; (2) Resell any C1 Furniture and/or Electronics/Appliances or display or describe C1 Furniture and/or Electronics/Appliances for commercial or competitive purposes, or in a false, misleading, or disparaging light; (3) Commit fraud or other dishonest act, including by seeking refunds or other compensation or benefits for Furniture and/or Electronics/Appliances orders that are not legitimate, or about which You are not being completely truthful in Your communications with us; (4) Make commercial use of any Content or any Furniture and/or Electronics/Appliances available on the Site; (5) Modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the source code / HTML code underlying the Site. (6) Use any automated software or tools that are designed to extract and copy data (such as bots, spiders, crawlers, or other similar data-mining, data-gathering, or data-extraction methods) on the Contents of, or source code / HTML code underlying, the Site; (7) Collect any information about users of the Site; (8) Attempt to interfere with, disrupt, reverse-engineer, steal from, or gain unauthorized access to, any of the software, technology, or equipment that supports the Site; (9) Impersonate another person, or misrepresent Your affiliation, with a person or entity; (10) Post advertising, marketing links or content; and (11) Access the Site from anywhere in the world where it is unlawful for You to do so. we reserve the right, in our sole and complete discretion, to terminate Your access and ability to use the Site without notice.
After selecting Your Furniture and/or Electronics/Appliances from our site, You will then choose the rental duration of the Furniture and/or Electronics/Appliances. In case You do not meet the minimum monthly rental value per month, You can still checkout by opting for a monthly “Cart Fulfillment Fee”. The applicable cart fulfillment fee will be calculated as follows: Minimum rental fee per month for the selected term - Total monthly rental value of Furniture and/or Electronics/Appliances in cart. You will then be presented an amount that must be paid upfront which includes the first month’s rent along with a delivery fee. You agree to pay the monthly rental amount for the complete duration of Your term. At no time will You possess any rights or title to the Furniture or Electronics/Appliances nor are You allowed to assign, sublease, or re-rent the Furniture or Electronics/Appliances to anyone else.
Failure to pay Your rental fees may result in a submission of a negative credit report to reporting agencies. In addition, late payments or payments that we are unable to process will incur a penalty. Furthermore, after the first late payment, C1 reserves the right to terminate the agreement and repossess any and all Furniture and/or Electronics/Appliances You have rented whether under the same agreement or a previous one. We may apply your security deposit to any outstanding rentals or other fees owed to C1 and will pursue necessary means to recover those amounts.
You acknowledge and agree that any payment method and related billing and payment information that You provide to C1 may be shared by C1 with companies who work on C1’s behalf, such as C1’s Payment Processor, solely for the purposes of checking credit, processing payment to C1 and servicing Your Lease.
The customer is fully responsible for any injury or damage to themselves, others, or property that occurs while using rented items and/or in possession of rented items. CasaOne is not responsible for any injury or property damage that occurs by the use of any products rented from us.
After selecting Your Furniture and/or Electronics/Appliances from our site, You can checkout by paying a minimum cart value. You will be required to make a down payment equal to 1/12 of the purchase price, along with the delivery fee. You are not allowed to assign, sublease, or re-rent the Furniture or Electronics/Appliances to anyone else during the term of your financing contract, unless you obtain C1 prior written consent.
Failure to pay Your monthly fees may result in a submission of a negative credit report to reporting agencies. In addition, late payments or payments that we are unable to process will incur a penalty. Furthermore, after the first late payment, C1 reserves the right to terminate the agreement and repossess any and all Furniture and/or Electronics/Appliances You have purchased whether under the same agreement or a previous one. For any outstanding payments or other fees owed to C1, we will pursue necessary means to recover those amounts.
You acknowledge and agree that any payment method and related billing and payment information that You provide to C1 may be shared by C1 with companies who work on C1’s behalf, such as C1’s Payment Processor, solely for the purposes of checking credit, processing payment to C1 and servicing Your Lease.
VII. FURNITURE PROTECTION PLAN (NOT APPLICABLE TO PURCHASED ITEMS)
C1 offers a Furniture Protection Plan (FPP) that covers Your rental furniture from accidental damage(s). The FPP plan price is 15% of Your monthly rental fee for covered items. In case of damages arising out of regular use of the furniture, You can raise a claim by calling us at +1 (323) 984-7534 or emailing us at firstname.lastname@example.org. All claims must be raised during the same billing period in which they occured. We will ask for photographs to evaluate the claim and determine the best course of action. Once the claim has been validated, C1 will repair or replace the damaged item(s). The product will either be repaired or replaced at C1’s complete discretion.. At C1’s complete discretion, we may opt to replace Your Covered Product with a new or refurbished product with similar features and functionality (though not necessarily the same brand). At C1’s complete discretion, C1 may opt to ship the replacement item directly to Your location without assembly or C1 may opt to deliver the replacement item and assemble it.
The FPP provides the following coverage for furniture products:
(a) All accidental damage caused by regular use of the furniture;
(b) Breakage caused by regular use of the furniture;
(c) All accidental stains and dirt attributed to a single occurrence (excluding accumulation defined as a gradual build-up of dirt, dust, body oils and perspiration);
(d) Accidental scratches, gouges, chips or dents that penetrate the topcoat of hard surface finishes;
(e) Superficial scratches and stains caused by pet hair, fur or fluids that can be attributed to a single occurrence (excluding accumulation defined as a gradual build-up of dirt, dust, body oils and perspiration);
(f) Water or beverage marks or rings;
(g) Failure of integral electrical components;
(h) Lifting or incident-specific chipping of veneers or laminates exposing the substrate; and
(i) Checking, cracking, bubbling or peeling of finish caused by a specific incident
The FPP provides the following coverage for fitness equipment products:
(a) All accidental stains attributed to a single occurrence (excluding accumulation defined as a gradual build-up of dirt, dust, body oils and perspiration; and
(b) Accidental scratches, gouges, chips or dents that penetrate the topcoat of hard surface finishes.C1 reserves the right to accept or reject these claims if C1 finds that the furniture has been mishandled or was moved without C1 ' s knowledge or consent. The Furniture Protection Plan does not cover damage(s) caused by natural disasters, mold and/or pest infestation or burglary. Electronics/Appliances and housewares are NOT covered as part of the Plan. See here for a full list of what is not covered by the FPP plan.
The Furniture Protection Plan has the following coverage limit: You may receive only one (1) service visit to provide services for Your Covered Product(s) per billing period. The Furniture Protection Plan is a monthly agreement that automatically renews at C1’s sole discretion each month during Your lease unless canceled by You. You may choose to cancel the FPP plan at any time. If Your cancellation request is made 0-7 days from the commencement of the billing period, You will receive a prorated refund of the FPP monthly price. If Your cancellation request is made more than seven (7) days from the commencement of the billing period, You will receive a pro-rata refund of the monthly FPP price, less the cost of repairs made (if any), and less an administrative fee to not exceed the cost of the contract or $50.00 whichever is less, unless otherwise restricted by law.
All cancellations are final. Should you choose to extend Your rental plan, the Furniture Protection Plan will also be extended with it.
In cases where C1 discovers damage(s) to the furniture at the end of the rental term during pickup, we will inform you over an e-mail and validate the cause. If we determine that the damage is covered by the Furniture Protection Plan, You will not be liable to pay for the damages.
VIII. EARLY TERMINATION PROTECTION (NOT APPLICABLE TO PURCHASED ITEMS)
C1 offers Early Termination Protection that lets You terminate your subscription early without having to pay for the entire rental tenure. We will adjust Your charges to reflect your actual rental term.
You will be charged the difference in monthly rates between your chosen term (term chosen at the time of your order) and the actual term (the effective term at the time of termination). Please note that the delivery fee will also be adjusted accordingly. The additional charge due at early termination will be calculated as follows:
((Monthly rate for actual term - Monthly rate for chosen term) x Number of months of actual term) + (Delivery fee for actual term - Delivery fee for chosen term)
In case you haven’t opted for Early Termination Protection, you will have to pay the rental amount for the all the months left in your term, regardless of how early you wish to terminate it.
ETP covers the termination of Your entire subscription only. It does not cover early returns of some products in the subscription.
Once You have opted for Early Termination Protection, You cannot opt out of it.
With respect to products rented from C1, we cannot confirm the rental price of a product until You select a rental term and place the order. Despite our best efforts, a small number of the items on our website or in our catalog may be mispriced due to errors. If the correct price of a product rented from C1 is higher than our stated price on the website, we will, at our discretion, either contact you for instructions before delivery or cancel your order and notify you of such cancellation.
With respect to products purchased from C1, we cannot confirm the purchase price of a product until you place the order. Despite our best efforts, a small number of the items on our website or in our catalog may be mispriced due to errors. If the correct price of a product purchased from C1 is higher than our stated price on the website, we will, at our discretion, either contact you for instructions before delivery or cancel your order and notify you of such cancellation.
In addition to the Fixed Scheduling option where you choose a delivery date and time that works best for you, CasaOne also offers Flexible Scheduling as another scheduling option that lets you choose 3 dates when you are available to have your order delivered. Our team will work to select the best date and then send you your final delivery date and time at least 2 days prior to your delivery. A $50 reward will be credited to your account within 7 business days after your order has been delivered. Please note that the refund amount will not exceed the first month’s rent.
You will not be eligible for the reward in the following scenarios:
- You do not accept the date and time of the delivery communicated to you.
- You are not present at the delivery location, at the time of the delivery. An additional transportation charge may be added and charged to your card on file.
For scheduling delivery of purchase orders, You must choose 3 different dates that are the closest to the date you prefer for delivery. Our delivery team will get in touch with you 72 hours before Your earliest chosen date to confirm your delivery schedule.
XI. WALLET SERVICE (NOT APPLICABLE TO PURCHASED ITEMS)
CasaOne Dollars earned by you through the Wallet program can only be redeemed by you to pay for CasaOne services. At no point of time can the total redeemable value, clubbed with or without additional discounts exceed the total monthly payable. CasaOne Dollars are not redeemable for use at the CasaOne Store. At no point of time will you be able to use these Dollars to pay for products or services not being offered by CasaOne. CasaOne Dollars are not redeemable for cash or credit. CasaOne reserves the right to modify the policies of the program without prior notice.
Once the payment and deposit have been received and processed, we will coordinate a delivery date where we will arrive and deliver the furniture and drop off electronic items. Either in accordance with an early termination or once the duration of Your rental is complete, we will schedule a pickup to retrieve the Furniture and/or Electronics/Appliances. All maintenance and repairs, other than company provided “free maintenance and repairs” are Your responsibility. This includes reasonable upkeep such as vacuum and periodic cleanings. No alteration or remodeling are allowed. All Furniture and Electronics/Appliances must be returned in the same/similar condition as received. If upon retrieval of Furniture there is any damage found, CasaOne shall determine the extent of the damage and the applicable penalty for such damages will be mentioned on the receipt for the Furniture and Electronics/Appliances from the Customer, You will be responsible for the fair market value of the furniture which can be collected from the security deposit. If upon retrieval of Electronics/Appliances, we find irreversible damage to the products, You will be liable for the fair market value of the product. In the event, it is found that in any product, any substandard parts are used, or repair carried out by any person not authorized by Us, then a penalty may be levied as per C1’s policy.
In the case of inclement weather, CasaOne and/or any third party logistics company will decide if the weather is suitable for a curbside delivery. If CasaOne and/or any third party logistics company it uses to perform the delivery deems it suitable for delivery, the delivery will occur. If not, CasaOne will upgrade the customer to white-glove delivery free of charge, as long as schedule permits. CasaOne will communicate to the delivery team at the time of delivery to determine if the schedule allows for the upgrade to white-glove delivery. If the schedule does not allow for the upgrade to white-glove delivery, CasaOne will schedule a time within 3 business days to re-deliver the items to the customer. The delivery will be a curbside delivery and the customer will not be charged a fee for re-delivery.
C1 inspects the and Electronics/Appliances prior to delivery to ensure that it is free of material defects or infestation. You are responsible for maintaining the Furniture and Electronics/Appliances in good condition. You are responsible for any damage, loss or destruction of the Furniture and Electronics/Appliances beyond wear and tear in the normal course of use as determined in C1’s sole discretion. In the event of damage or loss, C1 will charge You its cost of replacing or or repairing the Furniture and Electronics/Appliances, including materials, parts and labor, plus any applicable service fees.
You will not remove any Furniture or Electronics/Appliances from the delivery address without C1's prior written approval.Relocation is not allowed under any circumstances. Customers may choose to order the Furniture or Electronics/Appliances again after they have relocated to a new address. However there is no guarantee that the same products will be in stock. If You fail to return the Furniture or Electronics/Appliances as required, You will be liable to C1 for an amount up to the replacement cost of the Furniture and/or Electronics/Appliances plus handling fees, in addition to all other payments and charges due under this Rental. You agree to indemnify, defend and hold C1 harmless from any and all liabilities, claims, suits losses, damages, costs and expenses, including but not limited to the infestation of furniture or electronics / appliances and any personal injury that may arise as a result. You also agree to unconditionally discharge C1 and its officers, directors, employees and agents from any and all claims or suits for damages suffered by You as a result of insect infestation, personal injury caused by insects, or other damage or personal injury caused by the Furniture and/or Electronics.
C1 will deliver and pick up the Furniture and/or Electronics/Appliances only at the address specified in Your rental agreement. You grant C1 permission to enter Your premises for the purposes of delivering and picking up the Furniture and/or Electronics/Appliances. C1 will have no liability for damages resulting from any delay in delivery or pickup of the Furniture and/or Electronics/Appliances. If through no fault of C1, an additional pickup or delivery must be made to complete this transaction, You will be immediately notified and an additional transportation charge may be added and charged to Your credit card on file.
Once the down payment has been received and processed, we will coordinate a delivery date where we will arrive and deliver the items. C1 will deliver the Furniture and/or Electronics/Appliances only at the address specified at the time of order placement. You grant C1 permission to enter Your premises for the purposes of delivering the Furniture and/or Electronics/Appliances. C1 will have no liability for damages resulting from any delay in delivery of the Furniture and/or Electronics/Appliances. If through no fault of C1, an additional pickup or delivery must be made to complete this transaction, You will be immediately notified and an additional transportation charge may be added and charged to Your credit card on file.
You may cancel your Rental by emailing a notice of cancellation to email@example.com or speaking with a representative at any time prior to the delivery of the furniture or electronics / appliances. If You choose to cancel the rental within 24 hours of placing your order, You will not be charged a cancellation fee. For all other cancellations You will be charged a cancellation fee of $199. Refund of the initial charges net of any Cancellation Fee will be made to Your original mode of payment. Cancellation after Your order is delivered will be treated as an Early Termination of the subscription.
You also have the ability to renew the term of the rental or terminate at will once You have satisfied the terms of Your rental agreement and completed the duration of the rental
No Questions Asked Returns: Customers renting property for personal use for a minimum period of 6 months can avail the No Questions Asked Returns benefit. You may request for a partial or complete return or exchange of Your lease within the first 21 days of delivery of the property. Any requests for returns or exchanges post the 21-day period will be treated as an early termination. If You choose to return the entire rental property within the 21 day period, CasaOne will retain the original delivery and assembly fee and refund the remaining amount paid by You at the time of placing the order. CasaOne will only make 1 trip under the No Questions Asked Return policy. Any additional request for a return/exchange made within the 21 day period will be chargeable at $299 per trip. Please note, if You are unavailable at Your property for any reason, You agree to forfeit the free return period and will be charged a fee of $299 for subsequent delivery/pickup attempts.
Early Termination: Should You choose to terminate this Rental prior to your chosen rental term and unless You have opted for Early Termination Protection, You will be charged the remaining balance of all Rent due under the lease and any other outstanding Fees owed.
If You have opted for Early Termination Protection, You can terminate Your subscription early without having to pay for the entire rental term. We will adjust your charges to reflect Your actual rental term which will be calculated as follows:
(Monthly rate for actual term - Monthly rate for chosen term) x Number of months of actual term
Should You receive a product that is damaged or not as described, C1 will replace the product with a new one at no charge to You. However, if You return a product at the time of delivery for no fault of C1 (except in cases where Your lease is eligible for the No Questions Asked Return benefit), You will be charged a $199 restocking fee. If a change to Your order within 21 days of initial delivery reduces Your total order value by 10% or more, C1 reserves the right to charge a cancellation fee, on the removed items, based on the formula outlined above. Once Your term is complete and in order to arrange for an orderly close-out of the Rental, You must email C1 at firstname.lastname@example.org, with a minimum of 15-days’ notice in advance of the desired pickup date. Failure to provide such notice may result in additional charges. Upon termination or completion of the Rental, any overpayments will be credited to Your credit card on file which You are required to provide us prior to renting any product. C1 reserves the right to cancel or terminate the order at any time before the stipulated delivery date for any reason, including, but not limited to lack of inventory or damage in transit by offering a full refund to You. In such rare cases where C1 has to cancel or terminate an order, C1's liability is limited to offering a full refund to You. C1 reserves the right to cancel or terminate the order at any time before the stipulated delivery date based on the assessment of the creditworthiness of You.
If you need to cancel your order, you must send a cancellation request to email@example.com as soon as possible. Cancellations made within 24 hours from when you place your order will be made free of charge. You will not be able to cancel your order post 24 hours after it has been placed.
For returns, you have 21 days from the date of delivery to notify our team to return the items for a full refund. CasaOne will only accept returns for items in their original unused condition and they must include all parts and accessories. If you choose to return your order (partial or full), you will be responsible for the actual expenses for us to pick up the items. If your item is defective or arrives damaged, you may replace the item or return it for a full refund. Customers must report defective or damaged items within 72 hours of delivery. There will be no return shipping charges for items that arrived damaged or defected. CasaOne will not refund delivery, assembly, and installation fees. Mattresses are non-returnable. All sales are final.
XIV. CONTENT YOU SUBMIT TO C1
From time to time, C1 may allow You to submit or post reviews, comments, photos, videos, or similar content or materials on the Site (collectively, “Postings”). We welcome Your Postings as long as they are appropriate, accurate and lawful. Postings may not harass, libel, defame, slander, threaten, or otherwise violate the legal rights of any other person or organization and may not be obscene, pornographic, defamatory, profane, or otherwise unlawful or indecent.
C1 has no obligation to monitor the Site or Postings to the Site. However, we reserve the right to maintain full control over all aspects of the Site, including all Postings, and we may remove, delete, redact, or otherwise modify any Posting at any time, for any reason, with or without notice or further obligation to You. If You do not agree with these terms, please do not submit a Posting. C1 does not promise or guarantee that the content of any Posting will be truthful, accurate, or reliable. You are fully responsible for any liabilities associated with such postings.
We reserve sole and complete discretion over whether to allow or display, and how to use, all Postings. By submitting a Posting to us (via the Site or otherwise), You grant C1 a perpetual, worldwide, unlimited, fully assignable, royalty-free and fully-paid-up right and license to reproduce, distribute, publicly display, transmit, communicate to the public, publicly perform, create derivative works based upon, and otherwise use and exploit for any purpose (collectively, “Use”) such Posting through any means or method now or not yet in existence. The foregoing right and license includes a royalty-free license to Use the name, image, photograph and/or likeness of any person depicted in or identifiable from any Posting. You waive any and all rights under copyright law, right of publicity law, privacy law, and other legal rights (in addition to any “moral rights” that You may have in Your Posting). Further, by submitting a Posting to C1 (via the Site or otherwise), You promise to C1 each of the following things:
- You possess all legal rights, authorizations, and/consents or releases necessary to grant to C1 the foregoing rights in Your Posting.
- Your Posting does not infringe, misappropriate, or violate any legal rights of any other person or organization party or entity.
XV. DIGITAL MILLENNIUM COPYRIGHT ACT
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides procedures for copyright owners to follow if they believe in good faith that material appearing on the Internet infringes their rights under U.S. copyright law. If You have a good faith belief with respect to any content posted on the Site, You or Your agent should contact C1 in a writing clearly identified as a “Notification of Claimed Infringement” or indicates that You believe Your copyright has been infringed, Your writing should describe the alleged infringement and request that the allegedly infringing content be removed (or that access to it be blocked).
If You believe in good faith that a notice of copyright infringement has been improperly filed against you, the DMCA permits You to send C1 a counter-notice describing why You have that belief.
Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see https://copyright.gov for details. Notices and counter-notices with respect to the Site should be sent to firstname.lastname@example.org. We recommend that You obtain professional legal advice before filing a notice or counter-notice under the DMCA. The DMCA imposes penalties for false claims made under it.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (A) YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK, AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS; AND (B) EXCEPT FOR OUR EXPRESS LIMITED WARRANTY, C1 (INCLUDING ITS EMPLOYEES, OFFICERS, AGENTS, AND ADVISORS) EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO THE SITE (AND FURNITURE/ELECTRONICS/APPLIANCES OR SERVICES AVAILABLE VIA THE SITE), IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. C1 MAKES NONE OF THE FOLLOWING WARRANTIES, EACH OF WHICH C1 EXPRESSLY DISCLAIMS:
- THE SITE WILL MEET YOUR EXPECTATIONS OR NEEDS
- THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
- THE NATURE OR QUALITIES OF ANY FURNITURE AND ELECTRONICS/APPLIANCES OR SERVICES PROMOTED OR AVAILABLE FOR RENT VIA THE SITE WILL MEET YOUR EXPECTATIONS OR NEEDS
XVII. DISPUTE RESOLUTION
You and C1 agree to resolve disputes through final and binding arbitration, except as set forth under “Exceptions” below, and unless You have opted-out of arbitration by following the procedure set forth below. You can decline this agreement to arbitrate within thirty (30) days of Your first use of the Site or the date on which You rented/purchased a C1 Furniture or Electronics/Appliances (whichever is later) by contacting email@example.com in writing (including via email) clearly marked “Opt-out of Agreement to Arbitrate” that states that You decline this arbitration agreement.
If You do not opt out, You and C1 each agree to submit to the personal and exclusive arbitration of any disputes arising out of or relating to Your use of the Site, including the rental/purchase of Furniture or Electronics/Appliances, under the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes of the American Arbitration Association (“AAA”). The arbitration shall be held in San Francisco, California and be governed by the laws of the State of California, without regard to the conflicts of law’s provisions therein.
You therefore acknowledge and understand that each of the following restrictions applies to any dispute You have with C1 (including its employees, officers, agents, and advisors) arising out of or relating to Your use of the Site, rental/purchase of any Furniture or Electronics/Appliances, or these Terms:
- YOU AND C1 ARE EACH GIVING UP THE RIGHT TO A JURY TRIAL
- YOU ARE GIVING UP YOUR RIGHT TO BRING A CLAIM IN A REPRESENTATIVE CAPACITY OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS IN ANY LAWSUIT INVOLVING ANY SUCH DISPUTE
As an exception, C1 may bring a lawsuit for injunctive relief to prevent and/or to stop (1) unauthorized use or abuse of the Site, (2) defamation, libel, or other false or misleading statements, or (3) any actual or threatened intellectual property infringement or unfair competition.
XVIII. OUR RIGHT TO CHANGE/UPDATE THESE TERMS
We may review these Terms periodically to ensure that they comply with applicable law and remain consistent with our Furniture & Electronics/Appliances and operations. We therefore reserve the right to update and revise these Terms at any time without specific or direct notice to You.
Our failure partially or fully to exercise any of our rights, or our waiver of any violation of these Terms, shall not prevent our later exercise of such right and shall not constitute or indicate our waiver of any subsequent breach.
If any part or section of these Terms is determined to be invalid, void, or unenforceable for any reason, only that part or section will be severed. Such severing shall not affect the continuing validity and enforceability of the remaining parts or sections.
C1 may offer from time to time coupon codes, discounts or promotions (collectively “Offers”). C1 reserves the right to cancel, terminate, modify or suspend any or all the Offers at any time. Offers are not applicable for Commercial Use.
XXII. COMMERCIAL USE
Commercial Use is defined as usage by businesses, offices, home stagers or any entity other than an individual consumer for residential purposes. Pricing and Offers on the website are meant only for residential and individual use, unless otherwise stated. Write to us at firstname.lastname@example.org to inform C1 of your commercial use requirements.
XXIII. ENTIRE AGREEMENT
These Terms constitute the entire agreement between You and C1 with respect to the Site and supersedes all prior or contemporaneous communications. Any rights not expressly granted herein are reserved.